Please send email to temporary customer service: customerservices_pt@thicthock.com for further inquiry.

Terms and Conditions (order)

(1) If I were to place an order that contains both group buy/pre-order item(s) and in stock item(s), my order may be invalidated and subject to order cancellation;

(2) If my order was cancelled, regardless if it was my personal intent or forceful act on Thic Thock's end after placing an order, a 3.5% of the total amount of the order as cancellation fee will not be refunded;

(3) I agree to the quality expectation as suggested on the product page;

(4) If my shopping cart contains group buy/pre-order item(s), I understand that the order will only be fulfilled when it is ready to ship.